Division 03 — Property

Housing association lettings, managed properly.

We rent and manage residential property in the housing association sector — tenancies, maintenance and compliance handled by one team, for landlords and residents alike.

For landlords & providers

  • Letting & tenant placement
    Marketing, viewings and referencing to place the right residents.
  • Full tenancy management
    Rent collection, renewals, notices and records kept in order.
  • Maintenance coordination
    Trusted contractors instructed and followed up to completion.
  • Compliance & inspections
    Safety certificates and periodic inspections tracked and evidenced.
  • Void management
    Empty properties inspected, secured and turned around quickly.

For residents

  • Reporting a repair
    One email address — logged, triaged and tracked to a fix.
  • Tenancy paperwork
    Agreements, statements and references, explained in plain language.
  • Rent & statements
    Clear statements and a named contact who answers account questions.
  • Moving in and out
    Inventories, meter readings and deposit handling done properly.
  • Safety in your home
    Gas, electrical and alarm checks arranged at agreed times.

Our management standard

Answered, not queued

A named contact rather than a ticket number.

Documented

Every visit, certificate and instruction recorded.

Local contractors

South London trades who can attend quickly.

Regular review

Portfolio reporting at a frequency that suits you.

Common questions

Do you work only with housing associations?

That is our main focus, but we also manage private residential lets in the same boroughs.

How are repairs prioritised?

Anything affecting safety, heat or water is treated as urgent; everything else is scheduled and tracked to completion.

Can you take on a property mid-tenancy?

Yes. We audit the existing paperwork and compliance records before taking over management.

Do you provide security for managed sites?

Often, yes — our security division covers void property, alarms and out-of-hours response.

Got a property or a tenancy question?

Contact the property team